You are in residential and commercial services. Business is good. You are rocking it!

But are you able to answer all your calls all the time? Are you able to create a great impression when your callers call your business? Are you able to create a scheduling calendar, an estimates-work-flow with client database and visualization of location requests on a map, all real time?

If the answer to any of these questions is No, then we should talk.

If you are answering your phones yourself our Call Desk solution may be the perfect match to your needs. We can offer a primary Call Desk team for your company, or a back up phone answering solution to answer your calls when you cannot answer them!

Even with some phone coverage in place (part time or full-time), three simultaneous incoming calls, calls one-after-another, lunch coverage, a sick day, or vacation time should not cause your firm to leave a bad impression. We’ve got you covered! All from $399/month.

We provide a terrific, affordable Phone Answering Service for Your Residential & Commercial Property Maintenance Services Company plus added benefits such as appointment scheduling and real time work-flow database and map visualization.

A missed new prospect call may mean the caller is already dialing your competitor. Lifetime value of a new prospect turned into a client can be in the thousands, even tens of thousands of dollars. With our service, you will not ever miss a new prospect call because you’re tied up on the other line, or on a mower doing the work.  We can take that call that you’re unable to take, make a great first impression, and even book the new prospect on your calendar for an estimate.

We answer your calls from Sunny Florida. Our team is located in Palm Coast, Florida, with all local, super professional and well-trained staff.  We’re experts in Caller Experience and we’ve got your back!

High-Touch Professional and Personalized Phone Answering by Office Divvy starts from as low as $399 / month.  Our program offers live professional phone answering during business hours, live call patching/routing, and more. Additional services include shared calendar appointment setting and CRM related actions.

What is high-touch phone answering?
Inc. Magazine describes high-touch as “person-centric.” The intention is to deliver something human. It’s time to put an end to frustrating phone systems, “press 0 to speak to an operator,” busy tones, auto attendant (a fancy word for a non-human robot answering your phone and greeting your clients) when someone calls.

Instead, all calls are answered by our Call Desk team under your company name. Calls are connected to you, or messaged to you with comprehensive information, or better yet appointments are booked on your calendar, and more –all done so with a human touch! The emphasis is on effectiveness, respect, and listening for ways to add greater value for the caller. For us, this is “high touch phone answering“.

Our solution is perfect for companies who schedule services for residential or commercial customers. Our phone-answering solution operates on a business-class platform, and can scale as you grow.

Phone Answering Plans Include

Benefits Include:

• Full time professional live answering
• Connecting callers when appropriate
• Gatekeeping (solicitors etc)
• Email notification of all call details

Optional Benefits:

• Appointment setting / estimate scheduling
• Real Time Database of all requests
• Map visualization of scheduled estimates