You are an attorney in Flagler and Volusia County market. You are your own company. You are a rock!
But are you able to answer all your calls all the time?
Are you able to create a great impression when your callers call your law firm?
Are you able to convert incoming new prospect calls to scheduled consultations?
If the answer to any of these questions is No, then we should talk.
Option 1: You are it… If you are answering your phones yourself our Call Desk solution may be the perfect match to your needs. We can offer a back up phone answering solution to answer your calls when you cannot answer them!
Option 2: You already have a small team… Even with some phone coverage in place (part time or full-time), how are you handling two or three simultaneous incoming calls, calls one-after-another, lunch coverage, a sick day, or vacation time… These should not cause your firm to leave a bad impression and missed calls.
Either option, we’ve got you covered! All from $399/month.
We provide a terrific Phone Answering Service for Lawyers in Volusia County and Flagler County.
We’re Located in Palm Coast, Florida, with all local, super professional and well-trained staff.
We’re experts in Caller Experience and we’ve got your back!
High-Touch Professional and Personalized Phone Answering by Office Divvy starts from as low as $399 / month. Our program offers live professional phone answering during business hours, live call patching/routing, and more. Additional services include shared calendar appointment setting and CRM related actions.
What is high-touch phone answering?
Inc. Magazine describes high-touch as “person-centric.” The intention is to deliver something human. It’s time to put an end to frustrating phone systems, “press 0 to speak to an operator,” busy tones, auto attendant (a fancy word for a non-human robot answering your phone and greeting your clients) when someone calls.
Instead, all calls are answered by our Call Desk team under your company name. Calls are connected to you, or messaged to you with comprehensive information, or better yet appointments are booked on your calendar, and more, and all done so with a human touch. The emphasis is on effectiveness, respect, and listening for ways to add greater value for the caller. For us, this is “high touch phone answering“.
Our solution is perfect for Law Firms ranging from Sole-Practitioners to small organizations. Our phone-answering solution operates on a business-class platform, and can scale as you grow.
Phone Answering Plans Include
Professional live answering during business hours
After-hours auto-attendant programming
Voicemail and fax to your selected email address
A scaleable, affordable, customizable, and professional "high-touch" call center
800, 888, 877 numbers and vanity numbers
Local numbers in most locations in the US
Your own extensions set to ring to any number
Sophisticated, flexible internal telephony architecture with call procedures and guidelines
White
Get an Assistant
- One local number
- Full-time live answering
- Up to 2 employees
- Up to 2 call destinations
- After-hours business rules/auto-attendant
- Voicemail by email
- Up to 175 calls
- Shared electronic
fax line
Blue
Get a Team
- One local or one toll-free number
- Full-time live answering
- Up to 4 employees
- Up to 3 call destinations
- After-hours business rules/auto-attendant
- Weekend Answering
- Voicemail by email
- Live Scheduling
- 3rd Party Live Transactions (inbound sales)
- Live Scheduling
- Up to 375 calls
- Shared electronic fax line
Black
Get a Stakeholder
- One local AND one toll-free number
- Full-time live answering
- Up to 8 employees
- Up to 6 call destinations
- After-hours business rules/auto-attendant
- Weekend Answering
- Voicemail by email
- Live Scheduling
- 3rd Party Live Transactions (inbound sales)
- Team Rotation & Scheduling
- 3rd Party CRM
- Up to 775 calls
- One dedicated electronic fax line
- Outbound Calls within Scope
How about a Free Demo?
Click the button so we can setup a free real-time demo!