Let Office Divvy Handle the Phone Answering and Appointment Scheduling For Your Heating and Air Conditioning Company in Palm Coast.

You have your own HVAC company. You have technicians, customers, jobs, suppliers and distributors. What you don’t have is time. Time to hire, train and retain a competent receptionist to handle all your calls with competence and drive them to outcome.

This is where Office Divvy comes in. Hiring, training, managing a person to handle your calls is an uphill battle for small business owners.  Instead hire a managed team like the Customer Experience Call Desk Team at Office Divvy. Our team members are already experts in customer service. They will treat your customers and prospective customers like VIPs, and drive calls to the desired outcome within your business objectives.

Anyone in any business knows the feeling: The phone rings, and you’re already at wits end but a missed call means missed business and while things might be busy right now, you just can’t ignore the constant ringing on your desk (or in your pocket). Worse yet, your HVAC company needs you in the field, not on the phone, and taking calls on ladders and in vents is not the way you do business.

Office Divvy has you covered.

With over a dozen years and thousands of training hours invested in the phone answering business, Office Divvy delivers a customer experience team solution that is second to none in the HVAC industry and beyond. Our phone answering service for heating and air conditioning companies ensures you never miss another call and can include added benefits.

A missed call from a new prospective customer often means the caller is already dialing your competitor, and the lifetime value of that missed call can be thousands of dollars.

With Office Divvy, you will never miss a new prospect call because you’re tied up on the other line.

We can take that call that you’re unable to take, make a great first impression, and even schedule that new prospective customer for an estimate or service right on your calendar or CRM. Your business is in good hands while you’re doing the work of your business.

Benefits Include:

• Professional live answering during business hours
• Connecting callers when appropriate
• Gatekeeping for solicitors and robocalls
• Scheduling appointments
• Email notification of all call details

Phone Answering Plans Include