effective as of:
May 18, 2020 @ 9:30 am

file under:
COVID-19 | Corona Virus Palm Coast
REOPENING

A SPECIAL MESSAGE for OFFICE DIVVY MEMBERS & CLIENTS regarding re-opening of Office Divvy’s physical location related services during the CORONAVIRUS (COVID-19) pandemic in Palm Coast and Flagler County

Offices are open with limited hours!

The team at Office Divvy is committed to the safety and health of our team, members and clients.

We pride ourselves in being proactive and forward-looking when it comes to customer-experience operations.

Please note:

If you are an Office Divvy member subscribing to our Co-Location programs (including Coworking, Virtual Offices, Satellite Offices, or Dedicated Offices):

1) Offices are open with limited hours: 9:30 am to 3:30 PM Monday through Thursday. A limited number of team members come in each day to manage the space, moderate the foot traffic, tend to members’ needs, and maintain the level of sanitization needed.

2) Entry to the space is being monitored and moderated by the front office team, through camera, intercom, and remote door lock controls. This is to moderate the inbound traffic and to control the number of people who are in the space simultaneously.

3) Masks are required by Office Divvy members and their guests (their clients, customers, employees, vendors) to enter the space and to remain in the space.

4) Certain physical changes have been made in the space:

a) Front-desk and reception functions have been removed from the lobby area.
b) Front office team now operates in a dedicated space with a transaction window.
c) Lobby has become a roomy area for proper guest traffic and waiting-zone.
d) All restrooms feature touchless lights, paper towels and trash cans.
e) Certain meeting rooms are outfitted with clear dividers on surfaces.

5) A TV monitor in the lobby communicates policies and protocols and informs members and guests of some of the things we’re doing:

6) Scheduling office and meeting space through our application has been reinstated. You can log in at cali.OfficeDivvy.com and manage your space needs.

7) In person drop offs and pick ups, and witnessing programs remain currently suspended.

8) Daily mail and courier package notifications continues. Systems and physical implementations have been made so most packages are received in a touchless manner. We discourage our members to come to the office only for the purposes of receiving mail. We will continue to mail out members’ mail and packages until second notice.

What Can You do?

1) If you or your client is feeling under the weather, you have the opportunity to reschedule your meeting. Certainly, if you have a fever (a temperature greater than 100.4°), get evaluated and do not come in.

2) If you currently have any other symptoms of COVID-19 (red eyes, rash, chills, muscle pain, shortness of breath, loss of taste or smell and others), we will ask you to get tested and wait at least 21 days to schedule any appointments or to come in to the office. To reschedule, you could use the cali-app, or call and speak with one of the Office Divvy team members, as they are here to assist you with the next available date: 386-445-4153

3) Advise your guests and clients that masks are required to enter the space in advance of the appointment. Ask questions to ensure they do not have had any of COVID-19 symptoms or have been in contact with someone who has/had COVID-19 in the past 15 days. Ask your clients to be on time, and not arrive early (as you can imagine, during this time we want to be vigilant about getting people in and out for their appointment with you, and minimize time spent in the lobby waiting).

4) Avoid physical contact in the office as much as possible. Keep a distance of 6 feet or more whenever possible and keep in person conversations with other members and Office Divvy team to a minimum to decrease face to face time and overall time in common-spaces while in the office.

5) Continue to wash your hands, before a meeting and after a meeting. Both sinks and bathrooms are equipped with hand soaps that will remove 99.99% of bacteria and unwanted germs!

     

If you are an Office Divvy client subscribing to our Customer Experience Team Call Desk programs:

We are committed to the continuity of our clients’ businesses when it comes to our “Customer Experience Team” (Call Desk) operations. If you are subscribing to our Call Desk services, it is our aim continue all the Call Desk services from remote locations without interruption.

   

Our email and phone contacts remain the same…

If you need to email us, use our main email: office@OfficeDivvy.com, we’re keeping an eye on that email. If you need to call us, our main number is 386-445-4153. We have after-hour managers on duty in case of an urgent matter.

 

Let’s work together to remain safe and maintain open communication. You can expect future updates to this page and through additional channels (in person, phone, email).

 


 

PAST (Expired) ANNOUNCEMENTS BELOW

effective as of:
March 17, 2020 @ 5:00 pm

updated on:
April 3, 2020 @ 8:30 am
May 2, 2020 @ 5:00 pm

expired on:
May 16, 2020 @ 12:30 pm

file under:
COVID-19 | Corona Virus Palm Coast

A SPECIAL MESSAGE for OFFICE DIVVY MEMBERS & CLIENTS regarding CORONAVIRUS (COVID-19) and the Possibility of Spread in Palm Coast and Flagler County

The team at Office Divvy is committed to the safety and health of our members and clients.

We pride ourselves in being proactive and forward-looking when it comes to customer-experience operations.

Please note:

Under Governor’s Safer-At-Home Executive Order, Office Divvy is considered an essential business.

However to mitigate from the potential risks of the spread of CORONAVIRUS (COVID-19) among our team, our members and their clients, offices will remain closed through Saturday, April 4th Saturday, May 2nd. Saturday, May, 16th, 2020

   

   

If you are an Office Divvy member subscribing to our Co-Location, Coworking, Office Use programs:

1) Scheduling office and meeting space through our application has been suspended through Saturday, April 4th Saturday, May 2nd Saturday, May 16th, 2020.

2) In person drop offs and pick ups are currently suspended.

3) Daily mail and courier package notifications will continue.

4) Received mail will be overnighted to members weekly.

5) A video and audio device is being installed on the door to communicate with visitors and courier service employees without having to interact with them in person. Additionally a temporary notice on the door includes a phone number, so we can respond appropriately to anyone on-location here while the offices are closed.

6) We’ve installed a lockbox in front of the office to safely receive courier deliveries and drop offs from your clients. We also manage some pick ups through this lockbox.

     

If you are an Office Divvy client subscribing to our Customer Experience Team Call Desk programs:

We are committed to the continuity of our clients’ businesses when it comes to our “Customer Experience Team” (Call Desk) operations. If you are subscribing to our Call Desk services, it is our aim continue all the Call Desk services from remote locations without interruption.

   

Our email and phone contacts remain the same…

If you need to email us, use our main email: office@OfficeDivvy.com, we’re keeping an eye on that email. If you need to call us, our main number is 386-445-4153. We have after-hour managers on duty in case of an urgent matter.

 

Let’s work together to remain safe and maintain open communication. You can expect future updates to this page and through additional channels (in person, phone, email).

We have a responsibility to flatten the curve — to stop the exponential spread. Read this excellent Washington Post article, Why outbreaks like coronavirus spread exponentially, and how to “flatten the curve” and hopefully you will agree that the animated simulations alone will be informative enough.

 


 

PAST ANNOUNCEMENT HERE

posted on:
March 5, 2020 @ 1 pm
expired on: March 18, 2020 @ 8:30 am

file under:
COVID-19 | Corona Virus Palm Coast

A SPECIAL MESSAGE for OFFICE DIVVY MEMBERS & CLIENTS regarding CORONAVIRUS (COVID-19) and Possibility of Spread in Palm Coast and Flagler County

The team at Office Divvy is committed to the safety and health of our members and clients.

We pride ourselves in being proactive and forward-looking when it comes to customer-experience operations.

We are heavily monitoring coronavirus related news and updates as we are aware that the number of cases in the United States have risen over the course of time.

Here is a link to a map of all Corona Virus cases in the United States.

With a highly fluid and diverse demographic of many transplants and travelers, it is logical that Corona Virus cases in Palm Coast and Flagler County are inevitable. With that comes this need to share certain updates:

Protective Measures provided by Office Divvy on-location:

Reschedule meetings when applicable. IfIt is “business as usual” for our team to thoroughly refresh the offices and conference rooms after each time a member uses them by following our 14 point checklist. We have done so for years. We wipe the desk surfaces and all chair arm-rests and sanitize the desk phone and door handles, after each use.

Rest assured that there will be a continued and increased effort for our existing practices, and we will remain hyper-vigilant for hygiene measures in each office, bathroom, and common area spaces throughout our shared location.

For peace of mind: We are always fully stocked with cleaning products used to freshen the office, sterile alcohol pads, and hand sanitizing stations within each suite, and our front lobby.

What Can You do?

We want our members to stay healthy! 🙂 If you subscribe to our business-location packages here are some reminders for you:
you or your client is feeling under the weather, you have the opportunity to reschedule your meeting. Certainly, if you have a fever (a temperature greater than 100.3°), get evaluated and do not come in.

If you traveled out of the country in the last two weeks, we will ask you to wait at least 2 weeks to schedule any appointments or to come in to the office. To reschedule, you could use the cali-app, or call and speak with one of the Office Divvy team members, as they are here to assist you with the next available date: 386-445-4153

Advise your clients to be on time, and not arrive early. During this time we want to be vigilant about getting people in and out for their appointment with you, and minimize time spent in the lobby waiting.

Avoid physical contact in the office as much as possible. Keep a distance of 6 feet or more whenever possible and keep in person conversations with other members and Office Divvy team to a minimum to decrease face to face time and overall time in common-spaces while in the office.

Continue to wash your hands. Before a meeting and after a meeting. Both sinks and bathrooms are equipped with hand soaps that will remove 99.99% of bacteria and unwanted germs!

Utilize tissues when coughing or sneezing. Each office has a box of tissues used for your convenience. If you have to cough or sneeze, cover your mouth with your elbow and not with your hands. To limit the spread of germs, it’s best to sneeze/cough into the tissue and discard it properly. Trash is removed after each meeting and taken out at the end of day 🙂

Ask our team for coffee, water, or snacks, do not self-serve. Please do not self serve. Our team is hyper vigilant when it comes to hospitality. We wash our hands before making a cup of coffee or tea for our members and their guests.

ADDITIONAL RESOURCE
For additional information on preventative measures, check out the CDC website for more Corona Virus information.

 

OFFICE CLOSURE NOT EXPECTED AT THIS TIME

At this time, the offices will continue to operate during normal business days and hours. If the epidemic makes it’s way to Palm Coast or any of the surrounding counties, we will publish an action plan and notify you.

CALL DESK OPERATIONS – BUSINESS CONTINUITY ASSURANCE

Our team and tools have been developed so location is not a factor in delivering our Customer-Experience Call Desk services our clients rely on.

We are committed to the continuity of our clients’ businesses when it comes to our “Customer Experience Team” (Call Desk) operations. If you are subscribing to our Call Desk services, it is our aim to have the Call Desk continue to operate from remote locations, if the coronavirus disease does make it’s way to Palm Coast.

OUR CONTACTS

If you need to email us, use: office@OfficeDivvy.com, we’re keeping an eye on that email. If you need to call us, our main number is 386-445-4153. We have after-hour managers on duty in case of an urgent matter.

Let’s work together to remain safe and maintain open communication. You can expect future updates to this page and through additional channels (in person, phone, email).

 
 
 


PAST (Expired) ANNOUNCEMENTS BELOW


 

posted on:
August 30th, 2019 @ 4 pm

updated:
September 3rd, 2019 @ 8 am

This plan expires on:
September 5th, 2019 @ 9 am 

file under:
Hurricane Dorian

A SPECIAL MESSAGE
for OFFICE DIVVY MEMBERS & CLIENTS
regarding HURRICANE DORIAN

Here we have Hurricane Dorian heading our way with a large degree of unpredictability over this Labor Day Holiday of 2019.

OFFICE CLOSURE

Initially we announced to close the office from Saturday, August 31st through Labor Day, Monday, September 2nd. But based on the new speed and track of Hurricane Dorian, we’re deciding to keep the office closed also on Tuesday, September 3rd for the safety of our team as well as our members. Any future changes will be updated on this page.

Offices are now open Tuesday, September 3rd, until early afternoon. Offices will be closed as of 1 pm on Tuesday, September 3rd through Wednesday, September 4th. We plan on reopening on Thursday, September 5th — depending on the severity of the storm, for the safety of our team as well as our members. ANY FUTURE CHANGES WILL BE UPDATED ON THIS PAGE.

 

CALL DESK OPERATIONS

We care a great deal about the continuity of our clients’ businesses when it comes to our “Customer Experience Team” (Call Desk) operations. If you are subscribing to our Professional Phone Answering Service (for both, primary or backup Call Desk operations), it is our aim to have the Call Desk operating from remote locations on on Tuesday, September 3rd and Wednesday, September 4th — depending on the severity of the storm. If any adjustments need to be made we will update you here.

OUR CONTACTS

If you need to email us, use: office@OfficeDivvy.com, we’re keeping an eye on that email. If you need to call us, our phone number is the same: 386-445-4153.


PAST EXPIRED ANNOUNCEMENTS BELOW


 

posted: September 13, 2017 @ 5 pm
expires: September 15, 2017 @ 5 pm
file under: Hurricane Irma

FREE COWORKING
through Friday, September 15th
at COWORK by Office Divvy

Hello! According to FPL power outage map, (as of 5 pm on Wednesday, September 13th), nearly half of FPL customers (households or businesses) in Flagler County still do not have power.

Accordingly, on Thursday, September 14th and Friday, September 15th we are opening Office Divvy to all in the community for Coworking. Whether you need a space to work from, or wanting a break just to cool off and charge a device, everyone needs a little boost and comradery in our business community post Hurricane Irma.

So grab your laptop and join us 9:00 am to 5:30 pm Thursday and Friday for community coworking.

Office Divvy
@ West Pointe Plaza
389 Palm Coast Pkwy SW, Ste 4, Palm Coast, FL 32137

Yes, we have coffee, soda, water and snacks! 🙂

 

YOU GUYS ARE TERRIFIC!
This is what smart, compassionate business do when the ships are down, and you will be remembered not only for what you do, but for who you are and what you stand for. BRAVO!

~ Ali Rodriguez

 


 

posted: September 7, 2017 @ 5 pm
expired: September 13, 2017 @ 8 am
file under: Hurricane Irma

emergency-plan

A SPECIAL MESSAGE
for OFFICE DIVVY MEMBERS & CLIENTS
regarding HURRICANE IRMA

OFFICE CLOSURE

Please note that Office Divvy will be closed Saturday, September 9th through Tuesday, September 12th for the safety of our team as well as our members.

CALL DESK OPERATIONS

If you are subscribing to our Professional Phone Answering Service (for both, primary and backup answering), then please note all call desk services will operate UNINTERRUPTED. Our Call Desk team will operate out of harms way, in Atlanta, Georgia at Strongbox West on Saturday and Monday; in addition to our current remote team locations in Lake Lure, North Carolina and Tuscaloosa, Alabama. So unless something drastically changes, all calls will be answered LIVE for our clients as usual.

CONTACTS

If you need to email us, use: office@OfficeDivvy.com and if you need to call us, our phone number is the same: 386-445-4153

Here’s an update and a special message from our own Ky Ekinci:

 


 

posted: October 10, 2016 @ 10 am
expired: October 11, 2017 @ 9 am
file under: Hurricane Matthew

WI-FI UNAVAILABLE
at COWORK by Office Divvy

Brighthouse Networks is experience an outage in the general area, impacting all businesses as of 5:30 am this morning. Unfortunately we’re unable to provide Wi-Fi at Cowork by Office Divvy today.


 

posted: October 10, 2016 @ 5 am
expired: October 10, 2017 @ 9 am
file under: Hurricane Matthew

FREE COWORKING
ON MONDAY, OCTOBER 10, 2016
at COWORK by Office Divvy

Hello! According to FPL power outage map, (as of 9 pm on Sunday, October 9th), 30% of FPL customers (households or businesses) in Flagler County still do not have power.

Accordingly, on Monday, October 10th we are opening COWORK by Office Divvy to all, whether you need a space to work from, or wanting a break just to cool off and charge a device….. Everyone needs a little boost and comradery in our business community post Hurricane Matthew.

COWORK by Office Divvy
@ Flagler Airport: 9:00-5:30
20 Airport Road Ste. B2 Palm Coast, FL 32164

Yes, we have coffee, soda, water and snacks! 🙂

* Note: COWORK by Office Divvy normally operates member-only hours, but on Monday, October 10th it will be staffed and open to Office Divvy members and non-members (public) alike .

free coworking in Palm Coast post hurricane matthew


 

posted: October 9, 2016 @ 1 am
expired: October 12, 2017 @ 5 pm
file under: Hurricane Matthew

POST HURRICANE MATTHEW
CONCENTRATE ON WHAT YOU NEED TO
BOTH LOCATIONS RESUME OPERATIONS
AS OF MONDAY, OCTOBER 10th, 2016

Hurricane Matthew took lives, damaged property, and depleted resources. With that said, we are grateful for where we are right now, for the test and reminder that life is fragile.

We’ll resume business in both offices tomorrow, Monday October 10th.

OFFICE DIVVY HQ
@ West Pointe Plaza: 8:30-5:30
389 Palm Coast Parkway SW Ste. 4 Palm Coast, FL 32137

COWORK by Office Divvy
@ Flagler Airport: 9:00-5:30
20 Airport Road Ste. B2 Palm Coast, FL 32164

* note COWORK operates member-only hours, but on Monday, October 10th it will be staffed.


 

posted: October 8, 2016 @ 9 am
expired: October 11, 2017 @ 5 pm
file under: Hurricane Matthew

UNINTERRUPTED CALL DESK
for OFFICE DIVVY PHONE CLIENTS
DURING HURRICANE MATTHEW

During Hurricane Matthew, we relocated our CALL DESK operations to Tampa, Florida.  We delivered on our promise, and operated our Call Desk uninterrupted on Friday & Saturday (September 7th and 8th) from #Tampa.  We did all this, thanks to having a Plan-B and the generosity of CoWork Tampa, because they generously shared their most wonderful workspaces with us!

Office Divvy at Cowork Tampa

 


posted: October 6, 2016
expired: October 11, 2017 @ 5 pm
file under: Hurricane Matthew

A SPECIAL MESSAGE
for OFFICE DIVVY MEMBERS & CLIENTS
regarding HURRICANE MATTHEW

emergency-plan

OFFICE CLOSURE

Please note that Office Divvy will be closed Friday, October 5th and Saturday, October 6th.

CALL DESK OPERATIONS

If you are subscribing to our Professional Phone Answering Service (for both, primary and backup answering), then please note all call desk services will operate UNINTERRUPTED. Our Call Desk team will operate out of harms way, in Tampa on Friday and Saturday. So unless something drastically changes, all calls will be answered LIVE for our clients as usual.

CONTACTS

If you need to email us, use: office@OfficeDivvy.com and if you need to call us, our phone number is the same: 386-445-4153

Be safe out there…

Ky Ekinci
Co-Founder & Managing Partner
Office Divvy